Shopper-First Retailing

Tap into the true story of retail in our latest report, with all of the insights you need to attract and retain today’s consumer. We examined the modern retail landscape through three unique data sources:

Shopper activity: Digital shopping behavior of 500+ million shoppers

Consumer survey: Preferences of 6,000 global consumers

Mystery shopping: 70 brick-and-mortar stores evaluated for consumer experience

Complete the form below to download the latest “Shopper-First Retailing” research, including three shopper-first mandates, real retailer success stories, and practical takeaways to act on what you've learned.


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